Restart the system for the changes to take effect.Now copy idmBroker.exe from the same folder and paste it in the same folder and rename it to IDMGrHlp.exe.Search and delete the file called IDMGrHlp.exe.Go to C:\Program Files\Internet Downlaod Manager or C:\Program Files (x86)\Internet Downlaod Manager on a 64-bit computer.Here are some solutions which you may try before contacting the IDM support team. The only difference between IDM and other popular download managers is that IDM is a paid software which means that you need to buy it to use it. Internet Download Manager (IDM) is a popular download manager for Windows.